Customers Driving You Crazy?

Customers – can’t live with ‘em, can’t live without ‘em. If you’re in a business with lots of customers, many days you may wonder, “Why do I have to be nice to these people?” People who are otherwise nice, smart, patient, somehow can become demanding, dumb and pushy when they become customers.

Read more here:  http://www.usatoday.com/money/smallbusiness/columnist/abrams/2011-04-07-small-business-customer-service-tips.htm

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